About Us

Our Concept

We offer full customization of your phone system. We can provide specific integration, complicated add-ons or dedicated to your needs custom design. Your own branding, your interactive voice tree, integration with third party system or developing modiules dedicated for you only.

If you are looking for a specific integration, custom phone module or to develop a solution based on your needs, we will make it for you!

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We do not modify firmware on the old embedded legacy system. We do not bind or limit our solutions in any way. We do not license or apply hidden charges, or renewals on any of our provided services. We do not limit to any vendor specific technology.

We do not encrypt, hide or restrict soltion provided. We are not forcing you to be dependable on us, complete free support.

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In order to integrate with property management systems (PMS) the PBX includes a PMS client that can send CDR to the PMS, and report maid codes and do-not-disturb events. For hotels, the admin can define whether room-to-room calls are allowed and what dial plans clients can use after check in, depending on their check-in type. Guests can program their wake up call through the phone in the room. The PBX supports popular hotel room VoIP phones.
The PBX comes with a CRM integration. The HubSpot integration generates a record for each call and automatically adds a contact if the number was not found in the contact list. The SaleForce integration plugs into the SalesForce web interface and serves as a softphone within SalesForce. As further generic methods, the PBX supports ActionURL and server-side EMCA script for integrating with non-mainstream CRM systems.
The auto attendant helps to direct incoming callers to the right account on the PBX. It supports a multitude of pre-recorded or custom announcements. Callers can search for users by their name. Together with service flags, the routing can be programmed depending on time of day. The routing can be programmed remotely for days when it is not possible to get to the office (snow days).
For hosted PBX, the PBX can handle multiple domains on the same server. The tenants share the same IP address similar to web servers, tremendously reducing maintenance work. Each domain can have its own login, accounts, its own TLS certificate, its own CDR and recording logs and troubleshooting logs, providing a complete tenant experience.

Our skills

Development

Integration

Modifying

Customizing

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Custom development

Have an idea to use your phone system as a aprt of your own solution? We can develop for you a very custom platform and make your idea working for you.

Design just for you

Planning to use and have own design? What to modify or improve your services and brand it to your specific style? We are here to help!

Customizing

Need to customize your phone system? To have interactive custom solution? We can customize and advance existing platform for you.

Integrationn

Do you want to have you phone system integrated with the third party platform? To control external applications? Integrate your service and create unified platform? We can do it for you.

Our Features

How we do it

Professional Engineering

We can investigate and analyze your system in maximum possible details. Identify technology, capabilities and integration possibility in order to provide efficient solution for you

Reverse Engineering

If you have out of production, no more supported old obsolete system, we can find proper way to modify and make it integratable anyways. Or to re-create using open standards.

Using Open Standards

If your system is not compliant anymore, does not exist or not supported, we can re-design using open standards technologies and provide fully compatible system for you

Providing API

For your future needs we will provide API in order to be compatible and not vendor dependable solution. All features and options will be well documented and tested.

Easy to Modify

Any development, customization or enhancing will be easy to modify, improve or integrate later on on the third party applications.

Premium Support

For you conviniance, we providing Premium support, post development, future integration and full satisfaction service.

Our Projects

2020

Restaurant online ordering portal integration

Created well integrated in to the phone system, multi-tenant, multi location reastaurant ordering solution. Fully automated with the delivery, pick-up, credit card processing and mobile support.

2019

Video HD coneferences

Created Video conference portal, with the group chat, desktop sharing, file exchange, MS teams support and webinar WebRTC/RTSP option using standard browser and SIP standard. Webinar otion, recording and broadcasting over the lAn/WAN.

2018

Nurse Call System

Developed custom system in order to replace old legacy analogue phone system. Also replace old pagers and integrated new rules, alarm escalation, reports, call anonciator and PA system. Multi location, tenat, staff and management control.

2017

School PBX and Lockdown System

Developed fully independant PBX solution for schools, with the reminders, auto-bell start/stop, teacher tutoring, PA and lockdown situation. Aslo good for synagogues or any public facilities

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Some facts about us

We have integrated

179
Phone Servers
740
Online Portals
160
Integrationse
133
Add-ons

Our projects

Our Integrations

Our best clients

Who love to work with us

Perfect custom developed integrations

Use VOXXTEL to advance your phone system and integrate thirp party solutions

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Our address

Where you can find us

Office Location

109 Railside Rd, North York, Ontario, Canada

Call Us

1-416-477-7682

Email Address

contact@voxxtel.com

Working Hours

Monday - Friday 9:00 - 17:00

Get in touch!

Send us a message